Privacy Policy

Your privacy matters to us. We've created this comprehensive guide to explain how we collect, use, and protect your personal information when you engage with our investment education services.

Last Updated: March 15, 2025
Effective Date: March 15, 2025

Who We Are

Humanflow Nextech operates as an educational platform focused on investment concepts and financial literacy. We're based at Lutterellstown Community College, Mill Rd, Blanchardstown, Dublin 15, Ireland, and we take our responsibilities under Irish and EU data protection laws seriously.

When you interact with our website, sign up for courses, or contact us about our programs, you're sharing personal information with us. This policy explains exactly what we do with that information and how you can control it.

Information We Collect

We collect different types of information depending on how you interact with our services. Here's what we typically gather:

Contact details like your name, email address, and phone number when you inquire about courses
Educational background and experience level to help us recommend appropriate programs
Technical information such as IP address, browser type, and device information when you visit our website
Course preferences and learning objectives you share during enrollment
Communication records when you email us or participate in our programs
Payment information processed securely through our payment providers

We don't collect sensitive personal data unless absolutely necessary for our educational services, and we never sell your information to third parties.

How We Use Your Information

Your personal information helps us provide better educational services. Here's specifically how we use it:

Educational Services

We use your contact information and educational background to match you with suitable investment courses, send program updates, and provide ongoing support throughout your learning journey.

Website Functionality

Technical information helps us keep our website running smoothly, troubleshoot issues, and improve the overall user experience for everyone.

Communication

We use your contact details to respond to inquiries, send important course information, and occasionally share updates about new programs that might interest you.

Your Rights Under Irish and EU Law

Under the General Data Protection Regulation (GDPR) and Irish data protection laws, you have several important rights regarding your personal information:

Access Your Data

Request a copy of all personal information we hold about you, including how we obtained it and how we use it.

Correct Information

Ask us to update or correct any inaccurate or incomplete personal information in our records.

Delete Your Data

Request deletion of your personal information when it's no longer needed for our educational services.

Restrict Processing

Ask us to limit how we use your information while we address any concerns you might have.

Data Portability

Receive your personal information in a commonly used format or transfer it directly to another organization.

Object to Processing

Object to certain types of processing, particularly for marketing purposes or automated decision-making.

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond within one month and won't charge a fee unless your request is clearly excessive or repetitive.

How We Protect Your Information

We take data security seriously and use multiple layers of protection to keep your information safe:

Encrypted data transmission using industry-standard SSL certificates
Secure servers with regular security updates and monitoring
Limited access controls ensuring only authorized staff can view personal information
Regular security audits and vulnerability assessments
Staff training on data protection principles and secure handling procedures
Secure backup systems with encryption for data recovery purposes

While we implement strong security measures, no system is completely foolproof. We'll notify you promptly if we discover any security incident that might affect your personal information.

Data Retention and Deletion

We don't keep your personal information longer than necessary. Here's our approach to data retention:

Information Type Retention Period Reason
Course enrollment records 7 years after completion Educational compliance and certification requirements
Marketing communications Until you unsubscribe Ongoing marketing consent
Website analytics 26 months Website improvement and optimization
General inquiries 3 years Customer service and follow-up

After these periods, we securely delete or anonymize your information. You can request earlier deletion in most cases, though we may need to keep some records for legal compliance.

Sharing Information with Others

We limit sharing your personal information and only do so when necessary for our educational services or legal obligations:

Educational Partners

Occasionally, we work with guest instructors or educational consultants who may need access to participant information to deliver specific course content. These partners sign confidentiality agreements and can only use your information for the specific educational purpose.

Payment Processors

When you pay for courses, we share necessary payment information with secure, PCI-compliant payment processors. We don't store full payment card details on our systems.

Legal Requirements

We may disclose information if required by law, court order, or legitimate government request. We'll notify you about such requests unless legally prohibited from doing so.

We never sell personal information to marketing companies or use it for purposes unrelated to our educational mission.

International Data Transfers

Most of your personal information stays within Ireland and the European Union. However, some of our technology providers operate servers outside the EU, particularly for:

Cloud-based email systems for course communications
Website hosting and content delivery networks
Customer support and communication tools

When we transfer data outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions from the European Commission. You can request details about specific transfers by contacting us.

Cookies and Website Tracking

Our website uses cookies to improve your browsing experience and help us understand how people use our site. We use several types:

Essential cookies that make the website work properly and remember your preferences
Analytics cookies to understand which pages are most useful and how we can improve
Functional cookies to remember your settings and provide personalized content

You can control cookies through your browser settings, though disabling certain cookies might affect website functionality. We don't use cookies for targeted advertising or share cookie data with advertising networks.

Changes to This Policy

We review this privacy policy regularly and update it when necessary to reflect changes in our services, legal requirements, or data protection practices. When we make significant changes, we'll:

Email active course participants about important updates
Post a notice on our website highlighting key changes
Update the "Last Modified" date at the top of this policy
Give you options to review and accept significant changes

We encourage you to review this policy periodically, especially before sharing additional personal information with us.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your data protection rights, we're here to help:

Email: [email protected]

Phone: +353909745108

Address: Lutterellstown Community College
Mill Rd, Blanchardstown, Dublin 15, Ireland

We aim to respond to all privacy inquiries within 48 hours and resolve requests within one month.